Turn Customer Reviews Into This Week's Top Fixes

ប្រែក្លាយមតិរិះគន់របស់ភ្ញៀវ ទៅជាចំណុចត្រូវកែប្រែបន្ទាន់ប្រចាំសប្តាហ៍

Summary

Another GPT template from OpenAI Academy takes feedback, complaints, and refund reasons, categorizing them into themes with evidence.

It highlights the top fixes for the week, drafts replies, and creates a checklist for staff.

Why this fits Cambodia

Cambodian cafes, restaurants, and online shops rely heavily on word-of-mouth recommendations — fixing problems quickly protects their reputation.

Worth knowing

Source note

Same official OpenAI Academy page ('Customer feedback to action plan' template).

Original source

This link goes to the original source — the article, video, or study this case is based on.

https://academy.openai.com/public/clubs/small-business-ipf4m/resources/four-gpt-templates-for-small-businesses-2026-03-05 (opens in a new tab)

Verified 2026-10-16

Copy this prompt

Here are this month's customer comments and complaints from Facebook, Google Maps and Telegram [PASTE]. Group them into themes with how many times each appears and 1 example quote. Tell me the top 3 things to fix this week, draft replies to the 3 angriest comments, and make a 5-point checklist for my staff.